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ORDER PROCESS & SHIPMENT
Submitting an inquiry by the customer via web form, live chat, or email provided on our website
Preparing and sending a proposal by the company which includes the price, payment, and delivery terms
Finalizing the order details and clarifying the set of documents
Signing contract if the customer approves the proposal
Issuing Invoice to customer
Remit prepayment by customer
Production Start, after the payment settles in the company’s account
Observing internal QC measures by the company to ensure the product complies with the customer requirements
Shipment:
Air shipment (usually used for low quantity, 300kg – 2000kg)
Ground shipment by truck (can load 20-21 tons)
Sea shipment (20ft container between 12 -18 tons depending on the product and packaging; 40ft container between 20-25 tons depending on the product and packaging)
Truck and vessel (using a combination of ground and sea shipment)
Sending a copy of the original shipping document through email for final approval
Paying off the balance mentioned on the Invoice by the customer
Sending the original shipping document to the customer address
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